Hi! I'm Raphael, a senior product designer obsessed with problems… to solve 😏
Hi! I'm Raphael, a senior product designer obsessed with problems… to solve 😏
Hi! I'm Raphael, a senior product designer obsessed with problems… to solve 😏
My background in digital marketing and research allow me to have a unique perspective into human behaviour and business strategy. I believe that storytelling and cross-team collaboration are key to successful projects.
My background in digital marketing and research allow me to have a unique perspective into human behaviour and business strategy. I believe that storytelling and cross-team collaboration are key to successful projects.
My background in digital marketing and research allow me to have a unique perspective into human behaviour and business strategy. I believe that storytelling and cross-team collaboration are key to successful projects.
Recent work
Recent work
Recent work
Work experience
Senior Product Designer | TELUS
June 2022 - Present, Vancouver - BC
As the design prime for the company’s newest platform, I've shaped its end-to-end experience, reducing its interaction from 8 clicks to just 3, optimizing usability and enhancing product impact.
Orchestrated the design efforts for an e-commerce migration initiative, streamlining service purchase pathways and driving a 20% boost in conversion rates through innovative user-centric solutions.
Responsible for UX in delivering new web experiences in 3 sprints or less, with a focus on scalability based on market feedback for sustained success.
UX/UI Designer | BAM Digital
November 2020 - June 2022, Vancouver - BC
Demonstrated proficiency in overseeing end-to-end project lifecycles, encompassing sitemap creation, comprehensive research, meticulous UX design, seamless UI development, and successful product handoff alongside thorough quality assurance.
Accountable for spearheading projects spanning websites, interactive screens, and internal systems tailored for the real estate sector.
Product Designer | TRENO App
September 2020 - December 2020 (Contract), Vancouver - BC
Led end-to-end product design for app MVP launch, driving UX research, ideation, and delivery.
Conducted usability testing to refine designs, ensuring user-centric solutions.
Managed stakeholders, fostering alignment with project objectives and user needs.
Lead UX Design Instructor | BrainStation
May 2024 - Present (Contract), Vancouver - BC
Lead instructor for the part-time UX Design course at Brainstation
Conducting lessons around fundamentals of design, from research to UX, UI and delivery process
Design Mentor | ADP List
February 2023 - Present (on-call), Vancouver - BC
Mentoring designers and junior/intermediate professionals entering the industry
Work experience
Senior Product Designer | TELUS
June 2022 - Present, Vancouver - BC
As the design prime for the company’s newest platform, I've shaped its end-to-end experience, reducing its interaction from 8 clicks to just 3, optimizing usability and enhancing product impact.
Orchestrated the design efforts for an e-commerce migration initiative, streamlining service purchase pathways and driving a 20% boost in conversion rates through innovative user-centric solutions.
Responsible for UX in delivering new web experiences in 3 sprints or less, with a focus on scalability based on market feedback for sustained success.
UX/UI Designer | BAM Digital
November 2020 - June 2022, Vancouver - BC
Demonstrated proficiency in overseeing end-to-end project lifecycles, encompassing sitemap creation, comprehensive research, meticulous UX design, seamless UI development, and successful product handoff alongside thorough quality assurance.
Accountable for spearheading projects spanning websites, interactive screens, and internal systems tailored for the real estate sector.
Product Designer | TRENO App
September 2020 - December 2020 (Contract), Vancouver - BC
Led end-to-end product design for app MVP launch, driving UX research, ideation, and delivery.
Conducted usability testing to refine designs, ensuring user-centric solutions.
Managed stakeholders, fostering alignment with project objectives and user needs.
Lead UX Design Instructor | BrainStation
May 2024 - Present (Contract), Vancouver - BC
Lead instructor for the part-time UX Design course at Brainstation
Conducting lessons around fundamentals of design, from research to UX, UI and delivery process
Design Mentor | ADP List
February 2023 - Present (on-call), Vancouver - BC
Mentoring designers and junior/intermediate professionals entering the industry
Work experience
Senior Product Designer | TELUS
June 2022 - Present, Vancouver - BC
As the design prime for the company’s newest platform, I've shaped its end-to-end experience, reducing its interaction from 8 clicks to just 3, optimizing usability and enhancing product impact.
Orchestrated the design efforts for an e-commerce migration initiative, streamlining service purchase pathways and driving a 20% boost in conversion rates through innovative user-centric solutions.
Responsible for UX in delivering new web experiences in 3 sprints or less, with a focus on scalability based on market feedback for sustained success.
UX/UI Designer | BAM Digital
November 2020 - June 2022, Vancouver - BC
Demonstrated proficiency in overseeing end-to-end project lifecycles, encompassing sitemap creation, comprehensive research, meticulous UX design, seamless UI development, and successful product handoff alongside thorough quality assurance.
Accountable for spearheading projects spanning websites, interactive screens, and internal systems tailored for the real estate sector.
Product Designer | TRENO App
September 2020 - December 2020 (Contract), Vancouver - BC
Led end-to-end product design for app MVP launch, driving UX research, ideation, and delivery.
Conducted usability testing to refine designs, ensuring user-centric solutions.
Managed stakeholders, fostering alignment with project objectives and user needs.
Lead UX Design Instructor | BrainStation
May 2024 - Present (Contract), Vancouver - BC
Lead instructor for the part-time UX Design course at Brainstation
Conducting lessons around fundamentals of design, from research to UX, UI and delivery process
Design Mentor | ADP List
February 2023 - Present (on-call), Vancouver - BC
Mentoring designers and junior/intermediate professionals entering the industry